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IntraLinks Wins International Business Award for Best Customer Service Team

London
June 28, 2007

IntraLinks, Inc., the leading provider of secure, online workspaces, has won Best Customer Service Team in the International Business Awards (IBA). The award recognises the achievement of the EMEA client service team in providing support to the 600,000 users in more than 190 countries that use IntraLinks’ service.

IntraLinks’ EMEA client service team is based in London and includes local project management teams in Germany, France and Italy. Additional support is provided through local partners in Sweden, The Netherlands and South Africa. Specialist roles include logistics experts as well as personnel dedicated to servicing clients in Debt Capital Markets, M&A, Private Equity, Corporate Services and Life Sciences.

Consultation and training is provided in English, German, French, Italian, Spanish, Russian, Swedish, Portugese, Urdu, Hindi and Punjabi. In Asia Pacific, clients are supported in Cantonese, Mandarin and Kanji.

Nicknamed the Stevie from the Greek word “crowned,” the awards will be presented at a gala dinner ceremony on Monday, September 10 at the Munich Marriott Hotel in Munich, Germany. Recipients of 98 International Stevie Award trophies were selected from more than 1,000 nominations received from companies and individuals in more than 30 countries. Other category winners include Daimler Chrysler AG, Novartis and BT Conferencing.

“With clients in over 190 countries, we have responded to client needs for experienced, dedicated and local support. Our service reflects the needs of our clients – multi-lingual, local and 24/7. IntraLinks On-Demand Workspaces are used to exchange the most sensitive and confidential information between parties, so our clients expect nothing less than the highest level of service,” said Andrew Damico, Chief Operating Officer of IntraLinks.

“We are honoured to have our superior service model and commitment to quality recognised by the International Business Awards,” he added.

About IntraLinks
IntraLinks® On-Demand Workspaces™ connect business communities and accelerate the intelligent flow of information and documents among participants. Through IntraLinks' secure, neutral, online environments, companies are better able to compete globally by accelerating essential business processes, simplifying communication and fostering rapid workflow. IntraLinks is easily accessible anywhere, anytime using a web browser.

Since 1997, more than 600,000 participants representing over 50,000 organizations worldwide have used IntraLinks On-Demand Workspaces™ to communicate and collaborate on thousands of projects and transactions. IntraLinks has been adopted widely in the financial services and pharmaceutical industries, where its clients include AstraZeneca Pharmaceuticals LP, Bank of America, Bear Stearns, Deutsche Bank, FDIC, TD Securities, Thomas Weisel Partners and WestLB, among hundreds of others. Founded in 1996, IntraLinks is headquartered in New York with offices around the world.

About the Stevie Awards
Stevie Awards are conferred in four programmes: The American Business Awards, The International Business Awards, The Stevie Awards for Women in Business, and the Selling Power Sales Excellence Awards. Honoring companies of all types and sizes and the people behind them, the Stevies recognise outstanding performances in business worldwide. Learn more about The Stevie Awards at www.stevieawards.com


      
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